How does this work if we have a retainer agreement?
Clients with a retainer agreement do not need to worry about paying additional for offline video storage. We include this as part of our agreement.
Can you just upload the files to my Google Drive or Dropbox?
Raw video files are incredibly large. At this time, we cannot upload these project files to cloud-based platforms. We can transfer the files to a hard drive and you can upload them if you’d like to store them on the cloud.
Who “owns” the video files?
In most cases, our clients own the rights to the video files. We’re different than many video production agencies in our approach to this. As long as you’ve paid us for the project, we believe these are your video files to use as you wish.
How will billing be handled?
We will invoice clients in January 2021 if they choose a storage option for their files.